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Microsoft 365 Systems Administrator

Required Skills
Skill Years of Experience Expertise Level Skill Requirement Level
O365 3-4 4 Required
SHAREPOINT 4-5 4 Required
TEAMS 4-5 4 Required
AZURE ACTIVE DIRECTORY 4-5 4 Required
SUPPORT - DESKTOP 4-5 4 Required
CROWDSTRIKE 4-5 4 Required
AZURE ARC 3-4 4 Required
INTUNE 3-4 4 Required
Job Description

Job Title: Microsoft 365 Systems Administrator
Location: Houston, Texas
Job Type: Full-Time
Reports To: Chief Information Officer

Position Summary
The Microsoft 365 Systems Administrator will be responsible for the administration, configuration, and support of the firm’s Microsoft 365 environment, including Exchange Online, SharePoint, Teams, OneDrive, and Azure Active Directory. This role is critical to ensuring secure, reliable, and efficient collaboration and communication tools for attorneys and staff.

Key Responsibilities
Administer and maintain Microsoft 365 services, including:
Exchange Online (email, calendaring)
SharePoint Online (customization and administration)
Microsoft Teams (collaboration and communication)
OneDrive for Business
Azure Active Directory (identity and access management)
Collaborate with CIO to implement and manage security policies, including MFA, conditional access, and data loss prevention (DLP).
Monitor system performance and usage, ensuring uptime and compliance with firm policies.
Provide Tier 2/3 support for Microsoft 365-related issues.
Coordinate with CIO to administer user accounts, licenses, and permissions.
Coordinate with external vendors and consultants as needed.
Assist with IT onboarding/offboarding processes.
Maintain documentation of system configurations, procedures, and policies.
Stay current with Microsoft 365 updates and recommend improvements.
IManage Work / IManage Cloud (Document Management Solution)
Rubrik (On premise & Cloud Backup Solution)
Microsoft Entra & Hybrid AD environments
Microsoft Intune (Endpoint Management)
Azure Arc (Server Health and Maintenance)
VShpere & VMWare (Virtual Environment)
Cisco Meraki & AnyConnect or Secure Access (Network Infrastructure and VPN)
Dell Powerstore SAN (Storage Solution)

Security Operations Center:
Crowdstrike Falcon & Spotlight (EDR & Vulnerability Scanning)
MimeCast (Email Security Gateway)
AlienVault (SIEM)
DNS Filter

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Qualifications
Degree in Information Systems or an IT-related field of study.
5+ years of experience administering Microsoft 365 environments.
Strong knowledge of Exchange Online, SharePoint, Teams, and Azure AD.
Familiarity with PowerShell scripting for automation and administration.
Excellent troubleshooting and communication skills.
Experience in a legal or professional services environment is a plus.
Relevant certifications are preferred.

Preferred Attributes
Proactive and self-motivated with a strong sense of ownership.
Comfortable working in a small, fast-paced environment.
Ability to communicate technical concepts to non-technical users.
Strong attention to detail and commitment to confidentiality.

Benefits
Competitive salary and benefits package.
Flexible work environment (hybrid or remote).
Opportunities for professional development and certification support.
Collaborative and collegial work culture.